SHIPPING INFORMATION

Customers residing in JABODETABEK area are excluded from shipping free.

For domestic shipping, we use JNE service, which you can choose the types of service according to your needs. It takes about 1-2 working days to ship around Jakarta and 2-5 working days to other cities in Indonesia. You can find the rates at www.jne.co.id

We do not guarantee that all goods will be received on regular time, since there might be some problems such as the address cannot be found or there is no receiver on the destination address at the the time the goods arrived. However, we will ensure that your order will arrive at your destination address, if you find problem on the delivery process, you can directly contact us.

  • Please understand that we cannot be responsible for delay caused by courier service.

  • Your order will be shipped on the same day of payment confirmation before 14PM (GMT +07.00)

  • We do NOT ship on Saturday, Sunday and public holiday

  • We will deliver your purchased item(s) once we have received invoiced full amount transfer. Please note that we are unable to ship if problems occurred regarding the payment.

  • You will be sent an email confirmation once your order has been shipped.

RATES

Please refer to http://www.jne.co.id for domestic rates. International rates are upon request. Customers will be charged shipping fees based on the weight of their order. If the accumulated weight exceeds 1 kg, another kg will be added to shipping fees. Weight of every item is stated on the product detail page. 

SHIPPING RULES & RESTRICTIONS

Please kindly understand that some order can’t be delivered on time due to incomplete address, misspelled address or no recipient at the address. However, if there is any problem regarding to this issue, we will be glad to help you.

Please kindly understand that your orders are shipped by courier service that is not managed by us. Therefore, it is possible that some delay or shipping problems might occur that is beyond our control. If this case happens, we will be glad to help you until you receive your order.

RISK OF DAMAGE & LOSS

All items purchased from SeasonChic. are passed to the courier service in perfect condition. However, damage / loss often happens. We are not responsible for any damage that is caused by the third party courier service. However if this occurs to your purchased item, please kindly contact us and we will try our best to resolve the problem. We are also not responsible for loss due to incomplete or wrong address made by purchaser or problem on recipient on the destination address stated by purchaser.